This Privacy Policy ("Policy") describes how spingo ("spingo", "we", "us", "our") collects, processes, stores, and protects personal data in connection with your use of the spingo website at spingo.asia and all associated services. spingo is committed to handling your personal information with transparency, care, and in accordance with internationally recognised data protection principles. By registering an account or using any spingo service, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
spingo collects personal data that is necessary to provide our services securely and in compliance with applicable laws. The categories of personal data we may collect include:
spingo collects personal data through the following channels:
spingo processes your personal data for the following purposes:
spingo processes your personal data on the following legal bases:
5.1 spingo does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
5.2 All third-party service providers engaged by spingo are contractually required to process personal data only for the specified purpose and in accordance with data protection standards consistent with this Policy.
5.3 In the event of a merger, acquisition, or sale of substantially all of spingo's business assets, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and the applicable privacy terms before the transfer takes effect.
6.1 spingo retains personal data for as long as your account remains active and for a period thereafter as required by applicable law or legitimate business necessity. Specifically:
6.2 Following the expiry of applicable retention periods, personal data will be securely deleted or anonymised in a manner that prevents reconstruction of the original data.
7.1 spingo uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your logged-in session, and analyse aggregate usage patterns. The categories of cookies used by spingo include:
7.2 You may manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the spingo platform. spingo does not use third-party advertising or behavioural targeting cookies.
8.1 spingo implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
8.2 Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach that affects your rights or freedoms, spingo will notify affected players and relevant authorities in accordance with applicable data breach notification obligations.
Subject to applicable law, you have the following rights with respect to your personal data held by spingo:
To exercise any of these rights, contact spingo's data team at [email protected] with "Data Rights Request" in the subject line. spingo will respond within 30 days of receiving a valid, verifiable request.
10.1 spingo's operations and third-party service providers may involve the transfer of personal data to countries outside Malaysia. Where such transfers occur, spingo ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable Malaysian data protection law.
10.2 Transfers to third-party payment processors (including those facilitating Touch n Go and Boost transactions) are subject to those providers' own privacy and security frameworks, which spingo reviews prior to engagement.
11.1 The spingo platform is strictly for individuals aged 21 and above. spingo does not knowingly collect personal data from individuals under 21 years of age. If spingo becomes aware that personal data has been collected from an individual below the minimum age threshold, that data will be deleted promptly and the associated account will be closed.
11.2 If you are a parent or guardian and believe that a minor has registered a spingo account or submitted personal information to spingo, please contact [email protected] immediately.
12.1 spingo reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via their registered email address and/or prominent in-platform notification at least 7 days before taking effect.
12.2 The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Continued use of the spingo platform following the effective date of any amendment constitutes acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by spingo, please contact us at:
Data Privacy Team — spingo
Email: [email protected]
Subject line: Privacy Policy Enquiry
🔞 spingo is strictly for players aged 21 and above. All personal data is processed in accordance with this Policy and applicable data protection law. If you have concerns about how your data is handled, you have the right to lodge a complaint with the relevant data protection authority.
All data exchanged between your device and spingo.asia is encrypted via SSL/TLS. Sensitive stored data — including financial records and KYC documents — is encrypted at rest.
spingo does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your data is used only to provide and improve the spingo service.
Access, rectify, delete, or export your personal data at any time. spingo responds to all data rights requests within 30 days. Simply email [email protected] with your request.
spingo keeps your data only as long as legally required or operationally necessary. Transaction records are retained for 5 years post-closure to satisfy regulatory obligations; other data is deleted sooner.
Personal data access within spingo is restricted to staff who need it to do their job. All access is logged and audited. spingo will never ask for your password through any channel.
In the unlikely event of a data breach affecting your rights, spingo will notify you and relevant authorities promptly in accordance with applicable data breach notification requirements.
Now that you understand how spingo handles your personal data, you can play with confidence knowing your information is secure, your rights are respected, and your data is never sold.
Sign In to spingo🔞 21+ only. spingo operates under international gaming authority licensing. Please gamble responsibly.